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League Credit Card Correspondent Program
League Credit Card Correspondent Program allows the credit union control over the marketing, loan approval and collections, while providing all back-office support functions, including: member services, marketing assistance, data entry, account maintenance, security services, chargebacks, 24/7 VRU, and payment processing. FIS handles all processing, including: authorizations and plastic issuance. We offer an array of products to give you the tools necessary to compete in this extremely agressive market.
- VISA® Credit Cards
- MasterCard® Credit Cards
- Classic, Gold, and Platinum
- Home Equity Line of Credit Program
- VISA® Business Credit Card Program
Credit Union Support Services
Card Services supports your credit unions strategic credit and debit card direction in every way possible through daily operational support. We constantly strive to assist you with day-to-day operations and with product and marketing strategies. We offer the following support to our member credit unions:
- Data Entry/Item Processing
- Dedicated Project Specialists
- Security/Risk Management
- Marketing/Product Development
- Accounting/Settlement Support
- Toll-Free Credit Union Support Team
- Free In-State or Onsite Training Sessions
- Lockbox Payment Processing
- Chargeback Handling
Cardholder Support Services
When credit union members have a concern with their credit or debit cards, they want fast and friendly assistance. Card Services offers the following support to credit union members:
- Toll-Free, 24/7 Voice Response Unit
- Member Service Representatives Available for Additional Support (M-F, 8 a.m. - 5 p.m., EST)
- Billing Dispute Resolution
- Web Access to Account Information
EZ Launch Program
This program offers a complete turnkey credit card program for small credit unions. Our partner, the Illinois Credit Union League (ICUL), handles virtually every aspect of the program, inlcuding: loan approval, underwriting and funding the loans, marketing, cardholder support services, payment processing, statement processing, and collections. The ICUL assumes all risk associated with this credit card program, and the credit union earns a percentage of the interest income. All processing functions are conducted by FIS. Click here for details about the program.
Falcon Neural Network Monitoring
Falcon is a proprietary fraud detection product developed by Fair Isaac Software, Inc., a leader in transaction fraud detection. Falcon alerts 24/7/365 and delivers one of the most powerful weapons against fraud available anywhere. Our processor, FIS, uses Falcon software and neural network technology to monitor card spending patterns in order to detect fraudulent behavior. When suspicious activity is detected, contact with the cardholder is initiated to determine if the activity was authorized or may be the result of fraud. Falcon has the capability of declining the transaction at authorization, making it the most robust fraud prevention system.
HELOC
Credit Unions that participate in our program have the ability to offer a Home Equity Credit Card product. Our program provides an easy alternative for your members to access the equity they have in their existing homes.
We can help you remove the obstacles that keep card programs from achieving success. Contact Dee Palmer at 800-342-1266, x1180, for more information on these programs.
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