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Home » For Credit Unions » FCUL Service Group » Business Solutions » Operations Solutions

 

Business Continuity Solutions
With power outages, carrier outages, equipment failures, and natural disasters on the rise, and the never-ending demand of seamless service at an all-time high, uninterrupted telephone service has become a much sought after business solution. In an effort to meet this demand, the Service Group partnered with Telecom Recovery, a telephone recovery and business continuity solution offering an inexpensive protection service that enables callers to get through to a business’ main phone or fax number, through rerouting technology, in the event of a disaster or disruption. There is no equipment or software to buy, no need to change telephone system providers, and a Telecom continuity plan is provided for auditing purposes. For more information about how your credit union can operate with uninterrupted telephone services, click here.

Chargeback Services Solutions 
Cardholder Recovery Services is committed to resolving your cardholder disputes from start to finish!  Our goal is to save your institution the time and money it takes to train staff, research disputes and manage chargeback process.  For more information on Cardholder Recovery Services, click here

Compliance Solutions 
Integrated Compliance Solutions (ICS) is a leading provider of regulatory compliance services to the financial services industry. They team with more than 400 institutions by providing compliance support services tailored to each institution's unique compliance needs. ICS employs experienced professionals who are former regulatory examiners, complilance officers, and/or industry specialists. ICS's services include: Compliance Support Programs, Compliance Risk Assessments, Special Compliance Projects and Consulting, and much more. For more information on Integrated Compliance Solutions, click here.

Operational Streamlining Solutions 
John M. Floyd & Associates is a nationally recognized company for training, account acquisition, and earning enhancement programs, as well as product, service, pricing, and technology improvement consulting. They offer a comprehensive line of programs, support, and consulting services on loan optimization, lending, new fee income, call center programs, expense control, operational effectiveness, profit planning, salary administration, sales, and service programs. They also offer a business solution for overdraft privilege that provides a safety net for credit union members when they have overdrawn on their funds. For more information on John M. Floyd & Associates, click here.

With the Florida marketplace seeing a 17.6% increase in the number of branch locations in the last five years, finding the right solution for Florida credit unions that would assist them in establishing a competitive advantage through their entire brand became a primary focus in 2007.  NewGround is a full-service design and implementation company that offers credit unions strategic insight and solutions to develop and deliver a more powerful member experience.  The firm has been serving financial institutions exclusively for nearly a century, offering a myriad of growth services, including brand, consult, design, retail, build, and culture. For more information on NewGround, click here.

Office Depot delivers quality products, while efficiently serving credit unions both big and small. The FCUL Service Group has developed a cooperative purchasing program to provide credit unions a deeply discounted office supply solution. For more information on the Office Depot program, click here.

Security Solutions
SecureWorks provides the most effective Managed Security Services to over 1,600 clients in three flexible delivery options: managed, monitored and self-service.  We leverage our industry-leading threat visibility, advanced technology and 24x7 team of experts to protect clients from internal and external threats, while facilitating compliance efforts.  Click here to view a variety of archived webcasts specific to the credit union industry.

CUNA Strategic Services
CUNA Strategic Services, along with its carefully chosen providers, saves you money and time by providing the products, services and technologies your credit union needs to compete effectively in the modern financial marketplace.  For more information, click here.

Business Solutions



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